· Interpersonal & influencing skills | · Art of dealing with difficult people |
· Conflict Management | · Customer Service Excellence |
· Time Management | · Understanding Functional Depression |
· Effective Communication Skills | · Anxiety and burnout Management |
· Stress management | · Emotional Intelligence |
· Problem solving & decision making | · Presentation Skills |
· Positive thinking and attitude | · DEI( Diversity, Equity & Inclusion) |
· Self-motivation & Goal setting | · Gender Sensitization & Diversity |